Wikifactory users worldwide bring wildly different perspectives, ideas, and experiences, and range from people who printed their first 3D files to some of the most well-known and pioneering hardware communities in the world.

We are committed to making Wikifactory a welcoming environment for all the different voices and perspectives in our community while maintaining a space where people are free to express themselves.

We rely on our community members to communicate expectations, moderate their projects, and report abusive behaviour or content.

We want to help you understand how best to collaborate on Wikifactory, and what types of actions or content may violate our Terms of Service. We will investigate any abuse reports and may moderate public content on our site that we determine to be in violation of our Terms of Service.

Building a strong community

The primary purpose of the Wikifactory community is to collaborate on the design and production of physical things. We want to help people work better together. Although we maintain the site, this is a community we are building together, and we need your support to make it the best it can be for every member.

  • Be welcoming and open-minded - Other collaborators may not have the same experience level or background as you, but that doesn't mean they don't have good ideas to contribute. We encourage you to be welcoming to new collaborators on your projects and discussions and to give other members the same respect when commenting on theirs.

  • Assume no malice - Humans make mistakes, and disagreements or differences of opinion are a fact of life. Try to approach conflict from the perspective that people generally mean well. This will promote a respectful and friendly atmosphere where people feel comfortable asking questions, participating in discussions, and making contributions.

  • Stay on topic - People use Wikifactory to get work done and to be more productive. Off-topic comments and content are a distraction (sometimes welcome, but usually not) from getting work done and being productive. Staying on topic helps produce positive and productive discussions.

  • Be clear - Communicating with strangers on the Internet can be awkward. It's hard to convey or read tone, and sarcasm is frequently misunderstood, especially if the community members aren't English native speakers. Try to use clear language, and think about how it will be received by the other person.

What if something or someone offends you?

We rely on the community to let us know if they see any offensive or abusive content. We do not actively moderate content on the site. If you run into something or someone on the site that you find objectionable, here are some tools Wikifactory provides to help you take action immediately:

  1. Communicate expectations - All user-generated content on Wikifactory should follow our community guidelines. If you notice comments or threads that you think are not aware of, or respecting, these guidelines then please point them to our guidelines by linking to this page.

  2. Chat - If you encounter a user who repeatedly ignores the community guidelines, you can also let us know directly in the chat in the bottom right part of the screen.

  3. Email - Of course, you can always contact us directly on support@wikifactory.com to Report Abuse. This is the best option if you need more help dealing with the situation.

What is not allowed?

We are committed to maintaining a community where users are free to express themselves and challenge one another's ideas, both technical and otherwise.

But some discussions are unlikely to foster fruitful dialogue when ideas are silenced because community members are being shouted down or are afraid to speak up. That means you should be respectful and civil at all times and refrain from attacking others on the basis of who they are. We do not tolerate behaviour that crosses the line into the following:

  • Threats of violence - You may not threaten violence towards others or use the site to organize, promote, or incite acts of real-world violence or terrorism. Think carefully about the words you use, the images you post, and even the products you develop. Consider how they may be interpreted by others. Even if you mean something as a joke, it might not be received that way. If you think that someone else might interpret the content you post as a threat, or as promoting violence or terrorism, stop. Don't post it on Wikifactory. In extraordinary cases, we may report threats of violence to law enforcement if we think there may be a genuine risk of physical harm or a threat to public safety.

  • Hate speech and discrimination - While it is not forbidden to broach topics such as age, body size, disability, ethnicity, gender identity and expression, level of experience, nationality, political ideology, personal appearance, race, religion, or sexual identity and orientation, we do not tolerate speech that attacks a person or group of people on the basis of who they are. When approached in an aggressive or insulting manner, these (and other) sensitive topics can make others feel unwelcome, sometimes even unsafe. While there's always the potential for misunderstandings, we expect our community members to remain respectful and civil when discussing sensitive topics.

  • Bullying and harassment - We do not tolerate bullying or harassment. This means any habitual badgering or intimidation targeted at a specific person or group of people. These behaviours have consequences, including account restrictions and termination.

  • Impersonation - You may not seek to mislead others as to your identity by copying another person's avatar, posting content under their email address, using a similar username or otherwise posing as someone else. Impersonation is a form of harassment.

  • Doxxing and invasion of privacy - Do not post other people's personal information, such as phone numbers, private email addresses, physical addresses, credit card numbers, Social Security/National Identity numbers, or passwords. Depending on the context, such as in the case of intimidation or harassment, we may consider other information, such as photos or videos that were taken or distributed without the subject's consent, to be an invasion of privacy, especially when such material presents a safety risk to the subject.

  • Sexually obscene content - Basically, don't post pornography. We recognize that sexuality is a part of life and non-pornographic sexual content may be a part of your project, or may be presented for educational or artistic purposes. If you have any questions or concerns about something you want to post, feel free to reach out and ask beforehand.

  • Project licence infringement - Check carefully the licence under which any project or content is posted on Wikifactory. If the documentation does not include any information regarding the project's licence, contact the project owner before using the project in any way that could infringe a licence (usually commercial use or redistribution). Wikifactory is not responsible for any damages caused by project licence infringement.

  • Incomplete content - Due to the nature of the platform, incomplete projects or content whose purpose is to test different features without developing any idea may be hidden or deleted.

Promotional content

Promotional content is not allowed on the platform. This applies to any type of content, including projects, stories, project issues, comments, forum threads or any kind of data that users can upload to Wikifactory. Specific promotional content examples:

  • Projects with incomplete documentation that include links to external websites promoting products or services.

  • Forum threads, project issues or comments whose total or partial purpose is to redirect users to external websites or that promote products or services, unless a partnership agreement has been set up with Wikifactory.

  • Any kind of content that promote products, events or services not hosted or organised by Wikifactory, unless a partnership agreement has been set up with Wikifactory.

All content that is considered promotional or that goes against our Terms of Service may be deleted without notification.

Wikifactory may allow promotional content from official partners or specific users. Please, contact us before publishing any content that may be considered promotional.

What happens if someone breaks the rules?

There are a variety of actions that we may take when a user reports inappropriate behaviour or content. It usually depends on the exact circumstances of a particular case. We recognize that sometimes people may say or do inappropriate things for any number of reasons.

Perhaps they did not realise how their words would be perceived. Or maybe they just let their emotions get the best of them. Of course, sometimes, there are folks who just want to spam, troll, or cause trouble.

Each case requires a different approach, and we try to tailor our response to meet the needs of the situation that has been reported. We'll review each abuse report on a case-by-case basis. We have a diverse team that will investigate the content and surrounding facts and respond as appropriate, using these guidelines to arrive at a decision.

Actions we may take in response to an abuse report include, but are not limited to, the following:

  • Content Removal

  • Content Blocking

  • Account Suspension

  • Account Termination

Legal Notices

We dedicate these Community Guidelines to the public domain for anyone to use, reuse, adapt, under the terms of CC0-1.0.

These are only guidelines; they do not modify our official Terms of Service and are not intended to be a complete list. Wikifactory retains full discretion under the Terms of Service to remove any content or terminate any accounts for activity that violates our Terms on Acceptable Use. These guidelines describe when we will exercise that discretion.

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